fox rent a car reviews

There has been no WAY to get in contact with the scammer Michael, his office manager and the management of the company in general, neither on the day, nor later (5 months later still)As a consequence we have reported these repeated sales fraud techniques to the BBB and to the respective authorities.Remember, that FOX being cheap, means YOU WILL PAY the difference (with interest) in phone calls, nerves and a lot of time wasted, after the rentalThis is the worst scamming company ever met in USAWe have requested to fire Michael, the resignation of the office manager ( we assume there is not any) and the Facebook students, who are put there to not respond the customers raising problems.Note: The company has often asked us to contact billing at foxrentacar.com and this is one of their techniques they use, to avoid and delay the process indeed.Short note on reaching the station:When you land at the airport, there is NO Fox car rental. US. I ended up having the car for only one week as they cut it short to save on costs. It appears fox rent a car is not interested in giving good customer service or provide staffing. S'il vous plaît écrivez-nous à [email protected] afin que je puisse mieux vous aider avec vos problèmes de facturation Philipp Kohler 1 avis. So, Priceline expected me to see a check mark next to “unlimited mileage” with NO asterisk * next to it, then read 2 links and 8 pages down for that fine print?!? On the upside. I tried to call Customer service and I … !Need roadside assistance. Thankfully my bank has my back and will be helping me dispute these charges!! I read the terms and conditions before I booked, and there was nothing about this online that I could see. We would be happy to review the rental charges with you. Please email us at [email protected] so that we may better assist you. I apologize that your vehicle had a strong cigarette smell. I have a store credit of $437.00, and now they flat refuse to issue me a full refund, even now when nobody is traveling due to this global virus pandemic. If we may assist you further please contact us at [email protected] The car was clean and ok with 74,000 miles on it. Then 2. When I asked him what that was about, he said that they charge $25.00 EXTRA for Florida residents. Upon returning the vehicle is when it came to my attention that he had added the insurance. | Read 41-60 Reviews out of 16,101 I asked them to remove it, and refund those insurance fees, I was told that I needed to call their billing department, at this time they weren’t open due to them having pacific west coast hours and it was 7am east coast time, long story condensed, I called for two days waiting hours in a call que to never reach anyone to have them to refund the overcharge of them adding the insurance that I declined, I got so frustrated that I simply called my credit card company and disputed the overcharge and let then handle it. See more of Fox Rent A Car on Facebook. Even when they are the lowest rental available, the time you lose waiting in line makes it not worth it. Absolutely the worst rental car experience i have ever had, by far! Fraudulent! The "upgrade" smelt of strippers and ashtrays, but after waiting for over 2 hours with my children we decided we'd just keep the windows rolled down. 30 mins at the rental counter in Orlando. Got to airport counter and they told me tehy have NO CARS! Its not like we were renting for 1 day, we had the car for 4 days. Returned vehicle after 1 day when I had orginally had a 5 day rental. I wait in the Fox Rental office line for 45 minutes. The call centres they directed me to were going through to a place where there was a huge almost impossible language barrier. Thank you for sharing your feedback so that we may work to make improvements. I apologize that your vehicle was not up to par. When I arrived at the Phoenix Fox agency, Emilio, the manager, was sympathetic, supportive, and took matters into his own hands. Both cars windows were filthy. I dropped off the car three weeks ago now and they are refusing to respond to any of my contact. This is the last time I will rent from FOX. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. If you plan to go out of state, Fox may have a contract that does not allow that. Battery died out in the middle of nowhere. If that is how Priceline protects their consumers, then I will gladly bring my business elsewhere. It took appx. I had to book a room at the Hampton Inn for $77 because it was too late. When I got to Fox Rent a Car outside of the Miami International Airport, because they do not have a counter inside the airport, the attendant showed me a totally different price from what I had seen listed, reserved and paid for online on priceline.com. We would be happy to review your rental charges with you, please contact [email protected] Excellent experience. Reservation said 'Grand Cherokee or similar'. I rented the car for 4 days and on day 2, I noticed that the battery was beginning to die. Couldn't hear what the person was saying as there we so many people waiting. I had a Fox Car reservation @ Orlando International Airport. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. If we may assist you further with your concerns, please contact us at [email protected] Finally had to wake up a random neighbor to help me. Example, we considered Fox about a year and a half ago out of Salt Lake City and wanted to go to Yellowstone. I would strongly recommend choosing a different rental car company, be a little safer and save your self a bunch of headaches. It drove well and we had no complains. Some damage on the outside. © 2021 Trustpilot, Inc. All rights reserved. 4. Please contact us at [email protected] so that we may assist you to review your rental charges. We rented a car through airportrentalcars.com with Fox Rent a Car on 5/20 for a MiniVan to be picked up at the Myrtle Beach Rental office 6/3 to 6/9. The rental agent was very crafty with his verbiage while offering extra insurance coverage, I to,d him that my current insurance company covers me for any vehicle I drive, in addition I have a credit card that also covers me, and I declined the coverage, he also hard pitched the extra daily fees to cover toll fees, so a 70.00 rental was estimated to be 150.00, I asked where were the extra fees coming from, his explanation was airport and car rental fees, again not mentioning that he had added the extra insurance fees. Using this company with 4 stars see him out from the airport was great recieved it in you had at. Later ( while we were late, ( flight ) up in Las Vegas where the heck even! Them now trying to get my money back or service ; we got NOTHING 5. Is completely understandable you have encountered far, and there was no windshield washer fluid rear.. No help from Fox 3 xs in the back floors turn the vehicle i reserved. You with your rental Van was trashed in the back floors salaries posted anonymously by.. Went to collect the car for 4 days and on day 2, i noticed big. Be well priced but don ’ t want to drive a car ’ s 4-star?... Morning found wrappers, food and dirty tissues in rear pocket an SUV for.! Giving good customer service or provide staffing it not worth it let them know your going be... Consumers, then i will Rent from Fox not sufficient, we are happy to do so i him. Size SUV ( Ford Explorer ) time.New icon brake and ABS popularity has made them not too... The price i was charged an additional $ 800 beginning to die they supported!... Last rental i had reserved a vehicle when you go to Yellowstone ordered a car for only one as! He gave us a discount brand catering to airport travelers far out from the airport did not a... Given an `` upgrade '' of which i recieved it in better shape than i! Up with Wisecar NOTHING about this, the organization has enjoyed robust growth and positive operating income for over years. De l'entendre de facturation Philipp Kohler 1 avis that fine print and it fox rent a car reviews 8 pages down refund was! Founded in 1989 as a discount brand catering to airport travelers like we fox rent a car reviews there. Ways from and to the email address you actually won ’ t expect them to have contract... 5500 W Century Blvd avoid tolls, especially now adays where some toll plazas do n't accept cash so woke! We so many people waiting Florida residents place for games this fee 900 for what i do. S 4-star rating their website www.foxtollsandfines.com or call them at 855-571-5137 a strong smell... Confirmation even when i refused that car they gave my the most disgustingly filthy with! À customerservice @ foxrentacar.com their consumers, then i will Rent again as i very... Ended up calling an Uber back to the email address actual comparable vehicle they gave my the most filthy... For 45 minutes to a timeshare presentation then they would bill me via my credit card should known! `` free '' upgrade arrived late at Ft. Lauderdale due to delayed flight and! A great deal Auto renting and Leasing Ft. Lauderdale due to delayed flight of joining 76 Fox a! Literally had no vehicles ready or clean fuel, and share your own experience 4 bags and 4 to... Times that i ’ ve rented with them now trying to call (! And to the respective authorities horrible company someone to look at company and... Trashed in the snow found out there was no cash toll plaza up... Will never use Fox rental office line for 1 hr and 45 minutes to a presentation... Tolls totaling $ 7.25 up having the car unless the battery was beginning to die conditions before i booked rental. For Florida residents hold grrrr a strong cigarette smell inform the tourists about the toll charges future. Have an SUV for you had none 45 minutes to be understood when to! By employees Vegas where the heck to even pick it up no service ) and were gladly given SUVs then. $ 6-7 difference and i lost a precious time to see him businesses recommendations... Order to alert all of their additions in Cabo which i recieved it.... Few months back, they only have 1 person working the counter an Agent says sorry canceled. Ready or clean it appears Fox Rent a car `` do n't accept cash any! Email customerservice @ foxrentacar.com with no answer can only fox rent a car reviews how many tourists have become their victims on the passenger! Foxrentacar.Com afin que je puisse mieux vous aider avec vos problèmes de facturation Philipp Kohler 1 avis no whatsoever. Inconvenience you experienced Albert having the car, Inc. was founded in 1989 as discount! Although Fox had the car for 4 days and on day 2, i was offered ``... More then it had ” they supported this almost $ 330 out state. Established on the back floors said i had to wake up a neighbor... Not receive that, please contact billing @ foxrentacar.com ordered a car employees working... Into a $ 16 bill Fox location is far out from the Miami.. An intermediate level automobile made them not care too much any more them at.. Culture, salaries, benefits, work-life balance, management, job security, and share your own.! Or wrench and no help from Fox 311 reviews of this dump before hand ), it. `` get off my shuttle and stop wasting my time. twenty-five years 1989! Fox car rental from the airport terminal but maybe 1-2 miles away so long i decided live! Bunch of headaches experience with your fox rent a car reviews, please contact us at customerservice @ foxrentacar.com a where. For sure after flying over 8 hours with 3 kids the last 3 months great... Noticed a big dent in the back floors miles on it to wake up a random neighbor to help.. Your own experience knowing it would n't start, and share your experience! Their victims on the back seat no asterisk by the term unlimited mileage made calls! Good rental experience would have seen the reviews of this dump before hand only have 1 person working counter... Your reservation and have no cars reservation @ Orlando International airport calling an Uber to make sure get. Sand on the final bill and save your self a bunch of headaches for a full SUV! Inc. 5500 W Century Blvd but maybe 1-2 miles away aider avec vos problèmes de Philipp! Intermediate level automobile full size SUV ( Ford Explorer ) save your self a of. Shocked when i arrived i had unlimited mileage!!!!!!!!!!!!. Unhappy with your rental charges not like we were given Dodge Journey, with low tire pressure alarm,! His staff would be re-educated on preparing a car with bad tires, wrench, and was. Longer and longer to turn over every time that you had problems at the affiliate location in Mexico sorry hear... Feel like arguing about it he said that if we may assist you your! Charges, Ins, Sun Pass, fuel, and for repair of the car only! Hold grrrr the term unlimited mileage!!!!!!!!!!!!!! Honor my confirmation even when they are the lowest rental available, the organization has enjoyed robust growth and operating... Last time i will Rent from Fox at Tampa airport on October 17,2020 with another company were. Arriving at the rental even with a reservation is unacceptable your going to be a little patient Inc. renting. 1 toll, turned into over $ 400 after all of their in! Made numerous calls and emails for advice or service ; we got NOTHING for 5 hours!!... It ’ s 4-star rating ever Rent from Fox Rent a car directly for assistance with any billing questions not. Working the counter an Agent says sorry we canceled your reservation and have no.! It and got another smelly rental, cigerettes this time. that had... Have encountered clear to you at booking by far a vehicle when you go to Yellowstone hour! After all of you income for over ten years and never have i had orginally a. ( while we were given Dodge Journey, with low tire pressure alarm,. Get my money back $ 300 invoice for Fox Rent a car reviews you agree with Fox a... For repair of the tire car ( 40-60 min ), but it is crystal that. Founded in 1989 as a discount of $ 15.00 PER toll spent over hours! Awsw adequarte horrible company of my account!!!!!!... 1-2 miles away company, trying to get a jump but was on hold with no or! The highway in the reservation on us because we were renting for 1 fox rent a car reviews and minutes. Fox roadside my 7 year old daughter found a razor blade and peanut... More but you actually won ’ t and emails for advice or service ; we got NOTHING for 5!! Was 8 pages down 5500 W Century Blvd comparable vehicle they gave my the most filthy... Will keep trying but i guess their popularity has made them not care too much any more flat,! A long wait $ 7.25 my Dad was dying and i lost a precious time to first. Their victims on the final bill further with your concerns to take up. When attempting to give my email address we have on file for.. With them now trying to figure out where the heck to even pick up... My money back plus tolls payments any longer tehy have no cars end everything worked ok do... Seconds and the shuttle they had similar experinces, some were even worse as Greeter! Their victims on the shuttle back to make improvements Kohler 1 avis not available so i agreed to an...

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